How Do I Get An Upgrade On Qantas

Airlines Group Travel

If you booked seats on Qantas but don’t know how to make the upgrade? Fret not - you are on the right page. Making a Qantas Seat Upgrade is fairly easy if you know the right steps. 

Continue reading to discover the various ways you can make an upgrade on Qantas, along with answers to the common queries that passengers generally have. 

Can I Upgrade My Qantas Flight?

Yes, of course you make an upgrade on Qantas. In fact, there is not one, but 3 ways to make the upgrade: Classic Upgrade Rewards, Bid Now Upgrades & Domestic On Departure Upgrade Rewards.

Types of Upgrades on Qantas

Below all three types of upgrades are explained in detail. 

Classic Upgrade Awards

This is the same as the use of points (Qantas Points in this case) to make your upgrade request. Also, Classic upgrade is kept as the top priority in the upgrade list, even before Bid Now & any other type of airline upgrades. 

Steps To Get An Upgrade On Qantas

  • Visit the Qantas official website, log in & go to your bookings. 
  • From the list of flights, choose the one you would like to upgrade. 
  • Select the use of Qantas Points on your upgrade to pay for the Qantas Upgrade Cost.  
  • Click on the upgrade option. 

Note: You also have the option to do the same from the official app. To check on your upgrade status, you will be able to do that from both websites or the app.

Policies: 

  • You can make the upgrade up to 10 hours before departure on international flights & up to 5 hours on domestic flights. 
  • You will be informed about your upgrade (depending upon your membership tier) whether it was successful or not as early as 7 days before international flights & 3 days before Australian domestic flights. 

Qantas Bid Upgrade

For selected Qantas flights (do check), you have the option to make the upgrade via the “bid now upgrade” option from the website. So, your tickets have to be eligible to make the upgrade & so you can make the bidding accordingly. 

Steps To Make The Qantas Bid Upgrade:

  • Visit the official website of Qantas. 
  • Go to the “Bid Now Upgrades” page. 
  • Enter the booking reference number & last name to check if you are eligible for bidding. 
  • Next, make a bid (a minimum offer amount has to be there to make the bid). 
  • Share your payment details & confirm. Further, you will be informed whether your upgrade is successful within 24 hours from the journey date. 

Terms and Conditions:

  • You have the option to make a bid with just cash or cash + points option.
  • The airline provides the option to make modifications as many times as you want or even cancel your bid up to 5 hours before the domestic flights & 10 hours before international flights.

If I Upgrade, Will Everyone in Booking Receive an Upgrade?

Yes, if you make an upgrade & it is confirmed, all the passengers in your booking will be upgraded as well. So, do take note of the same beforehand.

Domestic On Departure Upgrade Rewards

This is the third option to make the upgrade. If you are a Platinum, Platinum One, Qantas Club or Points Club Plus Member then you have the option to make the request for a last-minute upgrade within 3 hours of departure.

Steps To Do Qanats Seat Upgrade:

  • Login to your account from the website or app.
  • Plug in your booking reference number & last name.
  • Check in to your flight 24 hours before the journey date.
  • If you are eligible, you will be given the option to ‘Request Upgrade’ in the Qantas App 3 hours before the departure.
  • If your seat upgrading process is successful, you will be confirmed on the spot.

Can I Get Upgrade at the Airport?

Yes, as stated, you have option to make a last-minute upgrade on Qantas provided you have one of premium memberships - Platinum, Platinum One, Gold, Qantas Club & Points Club Plus.

Qantas Upgrade to Premium Economy

The process to make the upgrade to Premium Economy or to Business Class is the same as above. You can do this either through the upgrade awards or through the bidding option. And, as stated, if you are one of the premium members, you will be able to make an upgrade to Qantas Airways Business Class very easily.

Conclusion

You thus have two main ways to make the upgrade: either via miles or through the bidding option. You can also ask for a last-minute upgrade if you have a premium membership. Do go through the various terms & conditions associated with each type of upgrade so that there is no hassle or confusion later. Thus, a more comfortable & relaxed travel experience awaits you now on Qantas.

FAQs

Passengers on Qantas can get free upgrades. Moreover, these upgrades are available for elite members of the frequent flyer program and under certain conditions. Despite that, the inflight cabin crew can also upgrade for free, depending on the circumstances. One can also pay with cash or miles for the upgrade.

Qantas lets you upgrade at the price that you are interested in. But the chances of a successful bid are higher for the one who places it higher. So, if you are willing to have flight tickets while bidding upon, then try to quote more than it is expected.

Of course, you can ask for an upgrade at Qantas check-in. While asking for an upgrade at the end moment, you may or may not be able to move to the higher cabins. This is because finding a space during this condition is tough, and if you get one, then it may be too expensive or economical.

Indeed, the Qantas flight can be upgraded at the gate. So, if you are looking to upgrade at the gate, then share your request with the Qantas customer service team available there, and when they find you eligible, you will be able to move to the following higher cabins.

Qantas prioritized upgrades according to the status of the frequent flyer program and submission of requests. Moreover, the members also have a preference according to the sequence of Platinum One first, then Platinum, Gold, Silver, and Bronze.

Undoubtedly, Qantas allows you to upgrade to business class. So, when you are flying with the premium economy tickets, then you get to upgrade to the business cabins. Besides that, you can upgrade from business to first-class flights, too, under certain conditions.

Yes, Qantas tells you that your upgrade is unsuccessful. It is a scenario when you have placed an upgrade request through a bid, and they could notify you through an email. Or else, a passenger could not receive an upgrade confirmation from the airline.

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