How Do I Get A Wheelchair On A Plane

Traveling by plane has become so much more comfortable with range of facilities available for convenience of the passengers!! It is true for all cases including if you need wheelchair assistance, airlines ensure you board and fly safely & comfortably during your journey. 

If you have any issues concerning reduced mobility. Or, if you are senior citizen or someone who has leg injuries, then you can ask for wheelchair assistance from airlines. Continue reading to learn about procedure to avail of a wheelchair on a plane, what are the steps involved, & other important information. 

How do I get wheelchair assistance while booking a flight?

Below are the two common ways to request a wheelchair on the plane. You can do that either from the official website or at the airport. The steps involved with the same are as follows. 

Request A Wheelchair Online

1. Visit airline’s official website.
2. If you have already booked your flights, go to the “Manage Booking” section!! 
3. Enter your booking confirmation & last name to retrieve your booking!!
4. From the list of your bookings, select one you would like to ask additional services for. 
5. Next, click on the option of “Additional Services”.
6. Here you have to select “Wheelchair Assistance”.
7. Fill in all the required details. Then, confirm. 
8. Once you have made the request, you will receive a confirmation on the same by mail which you used at the time of booking. 

Note: Above steps are applicable for all airlines in general. However, it may vary slightly with the airline. So, make the request accordingly. 

Steps To Request a Wheelchair at the Airport

If you forgot to bring your wheelchair or make a request for the same in time, you can do the same from the airport. The steps are as follows for the same. 

1. At the airport, head to the airline counter. 
2. Request for a wheelchair facility. 
3. Share your reservation details & last name to access your booking & provide wheelchair assistance against it. 
4. You will be provided with a wheelchair along with an attendant to facilitate the same. 

Note: Passengers who have availed wheelchair facility will be boarded on a priority basis and also usually there are dedicated lanes for their benefit. 

Do Airlines Charge for Wheelchairs?

So, passengers should note that if they need to request a wheelchair on the plane, you can do same without paying any additional fees. Also, someone bringing his or her own wheelchair must abide by the terms & conditions of the airline. 

Can You Carry Your Own Wheelchair?

This is one of the most common queries passengers have & answer to that is yes. If you would like to bring your wheelchair, you can do that provided type of wheelchair is allowed as per the airline’s terms (check with the airline for the same). Also, customers are allowed to bring their wheelchairs to the aircraft door. It will be further stored in the baggage hold area. 

Also, the crew will provide assistance in terms of dismantling or reassembling the wheelchair under the supervision of the passenger. However, airlines are not liable for any damage that might arise in the handling of the wheelchair. Hence, it is recommended to carry your travel insurance for any such equipment you are carrying with you. 

Conclusion

You now have all the information & important details regarding how to avail wheelchair facility on the plane. To get wheelchair assistance, you must make a request beforehand from the website or if you forget, you can do the same at the airport as well! Do read other terms shared above so that you can avail of the wheelchair facility successfully & take the flight more comfortably.